What is Data Mining?
Data mining is a poorly understood term. As a consequence of this misunderstanding there is prejudice and resistance to its use commercially, although this is diminishing as organisations begin to understand first-hand how analytics benefits them.

Data mining is a process, not a technique. Consequently at Offlode we use the terms analytics and data mining interchangeably. Data mining practitioners will use a collection of techniques from a variety of fields such as statistics, mathematics, machine learning, and operations research. The goal of data mining is to extract useful, but previously unknown information, from typically massive collections of non-experimental, sometimes non-traditional data.(Mackinon et all, 1999)

Techniques used in data mining generally perform descriptive or predictive modelling. The most appropriate technique for any given problem is governed by a number of factors including the purpose of the exercise, nature and/or quality of the data, time available, intended use of results, associated costs and eventual deployment. Techniques come from two broad groups, supervised and unsupervised learning.

With supervised learning there exists some outcome that is modelled. The model seeks to describe or predict the outcome of interest. Examples of this are predicting which credit card transactions are fraudulent, predicting which customers will respond to a marketing campaign and forecasting price of a used car in two years time. Interpretation of the model forms the descriptive component of the modelling process.

Unsupervised learning seeks to summarise a collection of behaviours. Typically this is in the form of clustering or dimension reduction. Clustering tries to identify groups with similar behaviours, such as customers who use their credit card in a similar fashion or business who use certain technology products. Dimension reduction aims to summarise the key elements of behaviour; for instance, summarising a collection of documents describing a project to indicate the key phrases that indicate if a project has been successful.